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Warranty

Neon Signs

All signs have a 1 year manufacturers warranty. This does not include breakage. We do replace a neon tube if the sign is damaged during shipping. However, all damage must be reported within 3 business days of receipt of sign in order for a replacement part to be sent free of charge. Notify Customer Care via the website, email at sales@neon-light.net.

LED Sign

  • Products can replace free within two years after sale if it cannot use due to the quality problems, in the precondition of non-artificial damage.
  • We offer 1 year warrenty. If under the usage of instruction sheet, any product broken or damage, we will offer the repair service or replace for free. Buyers are expected to pay the return and reship fees.
  • LED signs are fireproof and waterproof.